Remember the last time you stayed at a hotel and felt like they actually knew you? For years, hotels have been talking about "personalization" while treating guests like numbers. But AI is changing that—it's becoming the secret sauce that's helping hotels finally deliver truly personal experiences.

Remember when checking into a hotel meant standing in line, fumbling with your ID, and hoping the front desk clerk could find your reservation? Those days are becoming a distant memory. The hospitality industry is undergoing a transformation that's as exciting as it is necessary.

The hotel industry is changing fast—really fast. Technology isn't just something nice to have anymore; it's become the backbone of how we do business. But this isn't about replacing the human touch that makes hospitality special. It's about finding the sweet spot where technology amplifies what we do best as people.